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Showing posts from September, 2018

Importance of Guest Feedback for Hotels

The hotels in Shimla mall road enjoy the benefit of location to fetch more guests but not all the guess are satisfied with the services they get. The budget hotels in Shimla make all the efforts to provide good services but at times they do lack in making the best provision. If one avails the honeymoon package for Shimla and gets to stay in your hotel and for one or the other reason finds your services unsatisfactory then he is sure to leave you a feedback. Now it is totally up to you as to how you make use of this feedback for your benefit. Here we are going to discuss about the importance of guest feedback for hotels. Scope for improvement It is not important to take the feedback of each and every guest but what is important is analysing the feedback that every guests leaves for you. There is no point asking guest to give you a feedback in case you have no intention to review these. You can go in for making use of online reputation management software in addition to the ot

Tips for Hotels in Shimla to Enhance Guest Satisfaction

Even the best hotels in Shimla are striving hard to provide best services to the guests. However, not all luxury and budget hotels in Shimla are able to enhance the level of guest satisfaction. Here we are with the tips for hotels in Shimla to enhance guest satisfaction. Make yourself more visible You as a hotel might be getting a lot of bookings directly from your website. However, simply having a website is not enough. You need to make efforts so as to enhance as well as maximize the visibility so that you can get more conversions. In addition to this you need to maintain your website and make it as much user friendly as possible. Not only should these have the review options but also an option to share these on social networking platforms. There is no harm tying up with third parties like Shimla honeymoon package providers to get booking but solely depending on them is not at all a wise approach. You lose a great amount of revenue as commission to these third parties. You

Tips for Hotels to Enhance Guest Experience

Luxury hotels in Shimla have always given the best services to their all the guests. However, it has been noticed that many of the hotels that are tied up with the providers of Shimla holiday packages fail to meet the expectations of the guests for the Shimla hotel booking . Here we are with the tips for hotels to enhance guest experience. Show loyalty to your brand Irrespective of whether you are a 2-star or a 5-star hotel or have a tie up with providers of Shimla honeymoon packages you need to make efforts to strive for better. It is your duty to provide the guest with all those amenities that they expect keeping in mind your brand. If you are able to meet the expectations that guests have of you then they become passive and in case, they do not extend a helping hand at promoting your hotel via word of mouth they will at least not leave a bad review for you. In case you do not meet these expectations then you must be on an expecting end to get a bad review on your site that